Job Summary:

The Scrum Master is a member of a Scrum team who is accountable for ensuring the Scrum framework is

implemented effectively and the organization is successful in its usage of Scrum. The Scrum Master

serves as a coach, mentor, advisor, and teacher for the Scrum team. They are held accountable for the

effectiveness of the Scrum team. They also serve the Product Owner and the entire organization

including key stakeholders. They help remove any obstacles that may impede the Scrum team’s

progress. Finally, they ensure the team understands Scrum and gets the benefits of using the Scrum

Framework.

Essential Duties and Responsibilities:

• Manage each project’s scope and timeline

• Coordinate sprints, retrospective meetings and daily stand-ups

• Coach team members in Agile frameworks

• Facilitate internal communication and effective collaboration

• Be the point of contact for external communications (e.g. from customers or stakeholders)

• Work with product owners to handle backlogs and new requests

• Resolve conflicts and remove obstacles that occur

• Help teams implement changes effectively

• Ensure deliverables are up to quality standards at the end of each sprint

• Guide development teams to higher scrum maturity

• Help build a productive environment where team members ‘own’ the product and enjoy working

on it

Note: The statements herein are intended to describe the general nature and level of work being

performed by employees and are not to be construed as an exhaustive list of responsibilities, duties,

abilities, and skills required of personnel so classified.

Job Requirements:

• Minimum Education:

o Bachelor's Degree required. Advanced Degree preferred

6-8 years overall experience and 3+ years of experience as a scrum master.

• Key Skills and Competencies:

o One or more years of experience as agile transformation coach or equivalent servant

leadership role, leading and coaching product development teams.

o Two or more years of experience as a scrum master.

o One or more years of experience as a product owner and working with product

leadership to define product strategy.

o Experience in using scrum, kanban, and scaled agile frameworks.

o Track record of implementing agile techniques in different work cultures and

environments.

o Experience in running agile projects of varying size and complexity.

o Strong skills for leading, educating, and coaching.

o Excellent written and verbal communication skills.

o Certifications as agile coach or scrum master. Advanced certifications from Scrum

Alliance, ICAgile, SAFe are strongly recommended

o Excellent communication and interpersonal skills, with the ability to facilitate and lead

meetings effectively

o Experience leading 1+ product team simultaneously

o Experience in coaching at mid to large organizations or Fortune 1000 companies

• Licenses/Certifications, special qualifications:

o Range of different agile coaching certifications from Scrum Alliance, SAFe, ICAgile,

Kanban University

• Equivalencies:

o CSP, CSM, CSPO, SAFe SPC, etc.