Enterprise Programmer Analyst II

No. of Position- 02

Location- Bangalore

Exp- 3-5 yrs

Description:

Overview:

Analyzes, Administer, support, and maintains software engineering tools for SW development teams across Zebra to increase Developer productivity and efficiency. Work may be reviewed for accuracy and overall adequacy. Follows established processes and directions.

Responsibilities:

• Provide Engineering applications & process related end user support to internal engineering user base.

• Engage with end users to understand the requirement/use case/issue, troubleshoot and provide resolution.

• Process and implement critical change requests for various engineering applications under change management procedure.

• Communicate and collaborate with peers, IT, and stakeholders globally as required.

• Document and update various support related knowledge base articles.

• Identify area of improvement in engineering applications support.

• Proactively monitor performance across engineering applications related alerts and take actions.

Qualifications:

• Bachelor’s degree or Diploma with equivalent work experience in software engineering applications and systems environment.

• 3 to 5 years of application/tools support to end users experience is a must.

• 3+ years of strong experience in Jira and Confluence administration.

• Familiar with source code version control systems like Git/Github/Gerrit.

• Experience in supporting and administering applications within software development cycle is a plus.

• Familiar with various operating systems including Windows Server, Linux variants and UNIX.

• Self-starter, self- motivated, and self-managed on day-to-day tasks.

• Strong Ideal Team Player attributes.

• Quick learning skill in a fast paced environment.

• Strong written, oral and presentation skills in English.

• Strong customer service communication.