Job Opportunities
Jr. System Engineer
19 days ago
Talisma Corporation Pvt Ltd
DESCRIPTION

Roles And Responsibilites • Use SQL for creating queries and troubleshooting stored procedures. • Utilize SQL profiler to identify root cause. • Escalate cases when needed to Development and/or Level II or Level III Analysts for a resolution. • Document issues and their resolutions for future issues of the same nature. • If escalated to the Senior Analyst level, the Support Analyst I follow up on the issue for resolution and documentation. • A thorough knowledge of business practices in order to understand how the process of Higher Education industry workflow in student life cycle management. • Responsible for communicating to customers in non-technical and polite terms, how reports or data are being managed. • Work as a team with resources across different locations. • Work across disciplines and departments to solve complex problems. • Successfully lead remote online sessions for troubleshooting customer issues.

QUALIFICATIONS
iconMust Have Skills
  • SQL
  • Analyst Relations
  • Troubleshooting
Minimum Education Level
Bachelors or Equivalent
Years of Experience
0-1 years
ADDITIONAL INFORMATION
Work Type: Full Time
Location: Talisma Corporation Pvt. Ltd., Embassy Tech Village Road, Devarabisanahalli, Bellandur, Bengaluru, Karnataka, India
Job ID: Talism-Tal-E79D0A