ACHNET: Achiever Network
Jennifer
Assistant Branch Manager at Investors Bank
New Jersey
"World Changing Entrepreneur "
ABOUT ME
Highly personable Management Professional with over twelve years of experience in customer relations and satisfaction, retail management/sales through various upscale and specialty retailers. Talent for identifying customer needs and presenting appropriate company product and service offerings. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Expertise in resolving escalated customer service issues.
Highly personable Management Professional with over twelve years of experience in customer relations and satisfaction, retail management/sales through various upscale and specialty retailers. Talent for identifying customer needs and presenting appropriate company product and service offerings. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Expertise in resolving escalated customer service issues.
VIDEO RESUME
Upload Video Resume
SKILLS & CAPABILITIES
  • 0
    months
    Account Management
    Used in 0 milestones
  • 0
    months
    Banking
    Used in 0 milestones
  • 0
    months
    Coaching
    Used in 0 milestones
  • 0
    months
    Credit
    Used in 0 milestones
  • 0
    months
    Customer Experience
    Used in 0 milestones
Customer Satisfaction Customer Service Finance Financial Services Management Microsoft Excel Microsoft Office Microsoft Word Outlook PowerPoint Retail Retail Banking Sales Training TYPING
Show More
SKILL COMMENDATIONS
You have not any Skill Commendations
You have not any Skill Commendations
SPECIALIZATION
You have not added any Specializations to your Story yet
You have not added any Specializations to your Story yet
TRAITS & STRENGTHS
Traits & Strengths Empty
Traits & Strengths Empty
MILESTONES TIMELINE
Work Milestones (4 most recent out of 6)
Project Milestones
No Milestones
Academic Milestones (1 most recent out of 1)
Project Milestones
You have not added any Project Milestones
Work Milestones
icon
Investors Bank - Assistant Branch Manager
Apr 2014 - Mar 2015 (11 months)
icon
PNC - Financial Consultant
Mar 2012 - Apr 2014 (2 years and 1 month)
icon
New York Community Bank - Financial Services Associate
Apr 2011 - Mar 2012 (11 months)
icon
JPMorgan Chase - Registered Representative
Nov 2009 - Jan 2010 (2 months)
icon
Verizon Wireless - Supervisor Retail Sales Operations
Feb 2007 - Oct 2009 (2 years and 8 months)
icon
Verizon Wireless - Customer Service Representative
Nov 2005 - Jan 2007 (1 year and 2 months)
Show More
Academic Milestones
icon
Saint John's University
Jan 2001 - Dec 2005 (4 years and 11 months)
WORK MILESTONES
Investors Bank
Investors Bank
Investors Bank
Apr 2014 - Mar 2015
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
Assistant Branch Manager
Apr 2014 - Mar 2015
  • Assist in the management and day to day operations of the branch. Coach and assist staff with operational compliance and achieving sales goals. Assist
PNC
PNC
PNC
Mar 2012 - Apr 2014
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
Financial Consultant
Mar 2012 - Apr 2014
  • Identify customer financial needs and recommend correct solutions based on client goals. Strengthened customer relationships through product and proc
New York Community Bank
New York Community Bank
New York Community Bank
Apr 2011 - Mar 2012
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
Financial Services Associate
Apr 2011 - Mar 2012
  • I served the teller function as well as the platform function. My duties included cash handling, customer service identifying leads and referring cus
JPMorgan Chase
JPMorgan Chase
JPMorgan Chase
Nov 2009 - Jan 2010
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
Registered Representative
Nov 2009 - Jan 2010
  • While here I obtained my series 6 as well as series 63 licensing. My job duties included opening new customer accounts. Servicing both new and exist
Verizon Wireless
Verizon Wireless
Verizon Wireless
Feb 2007 - Oct 2009
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
Supervisor Retail Sales Operations
Feb 2007 - Oct 2009
  • Directly responsible and focused on all operational and asset management responsibilities within the Verizon Wireless Retail Store location.   Assist
Verizon Wireless
Verizon Wireless
Verizon Wireless
Nov 2005 - Jan 2007
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
Customer Service Representative
Nov 2005 - Jan 2007
  • Served as an Customer Care Representative for a level one store that was both sales and operationally compliant. Instrumental in improving customer-s
View All
PROJECT MILESTONES
No Milestones
ACADEMIC MILESTONES
Saint John's University
Saint John's University
Saint John's University
Jan 2001 - Dec 2005
High School or Equivalent
Degree/Certification:
Major:
Total Aggregate:
View All
PORTFOLIO GALLERY
You have not added any Work Samples to your Story yet
CLIENTS & COLLABORATORS
You have not added any Clients to your Story yet
HONOR & RECOGNITION
You have not added any Awards to your Story yet
ACCOMPLISHMENTS & ACHIEVEMENTS
You have not added any Achievements to your Story yet
MEMBERSHIPS & ORGANIZATIONS
You have not added any Memberships to your Story yet
COMMENDATIONS & TESTIMONIALS
Commendations & Testimonials Empty