Kerry-Ann
Intern at Massachusetts Office of Travel & Tourism
Boston, Massachusetts, United States
"Focused individual with managerial skills"
ABOUT ME
Self-motivated Hospitality professional, with extensive knowledge and experience, with transferable skills. Effective decision maker who manages complex matters and provides innovative solutions in an emotionally mature manner. Have considerable leadership capability and a team player that plans and organizes her workload with a flexible and efficient approach. I have several years experience in client facing roles with excellent communication, planning and customer service skills. I am actively looking to attain a role within a dynamic service oriented business to enable me to progress my development
Self-motivated Hospitality professional, with extensive knowledge and experience, with transferable skills. Effective decision maker who manages complex matters and provides innovative solutions in an emotionally mature manner. Have considerable leadership capability and a team player that plans and organizes her workload with a flexible and efficient approach. I have several years experience in client facing roles with excellent communication, planning and customer service skills. I am actively looking to attain a role within a dynamic service oriented business to enable me to progress my development
VIDEO RESUME
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SKILLS & CAPABILITIES
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    Banquets
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    Customer Service
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    Event Management
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    Event Planning
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    Food
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Food Service Front Office Hospitality Microsoft Excel Microsoft Office Microsoft Word Public Speaking Restaurants Training
SKILL COMMENDATIONS
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SPECIALIZATION
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TRAITS & STRENGTHS
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MILESTONES TIMELINE
Work Milestones (4 most recent out of 6)
Project Milestones
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Academic Milestones (2 most recent out of 2)
Project Milestones
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Work Milestones
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Massachusetts Office of Travel & Tourism - Intern
Oct 2014 - Dec 2014 (2 months)
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Lasell College - Graduate Student
Aug 2013 - May 2014 (9 months)
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Knutsford Court Hotel - Banquet Coordinator
Aug 2012 - Aug 2013 (1 year)
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Haagen-Dazs Jamaica - Shop Manager
Jul 2009 - Mar 2012 (2 years and 8 months)
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Sandals Resorts - F&B Trainee Manager
Sep 2007 - Feb 2008 (5 months)
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Coyaba Beach Resort - Food & Beverage/Operations Trainee Manager
Mar 2006 - May 2007 (1 year and 2 months)
Academic Milestones
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Lasell College - Masters of Science in Management
Jan 2013 - Present (8 years and 4 months)
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Florida International University - Bachelor of Science (B.Sc.)
Jan 2002 - Dec 2004 (2 years and 11 months)
WORK MILESTONES
Massachusetts Office of Travel & Tourism
Massachusetts Office of Travel & Tourism
Massachusetts Office of Travel & Tourism
Oct 2014 - Dec 2014
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
Intern
Oct 2014 - Dec 2014
  • Overhauled the MA Sports Facility Guide, website and tourism industry database and website maintenance and developed sporting bids and designed market
Lasell College
Lasell College
Lasell College
Aug 2013 - May 2014
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
Graduate Student
Aug 2013 - May 2014
  • Worked in the Student Counseling Center as an Office Aid
Knutsford Court Hotel
Knutsford Court Hotel
Knutsford Court Hotel
Aug 2012 - Aug 2013
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
Banquet Coordinator
Aug 2012 - Aug 2013
  • • Managed all activity related to the Banquet Department, enduring all standards is followed. Including ambiance, décor and service delivery • Develo
Haagen-Dazs Jamaica
Haagen-Dazs Jamaica
Haagen-Dazs Jamaica
Jul 2009 - Mar 2012
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
Shop Manager
Jul 2009 - Mar 2012
  • • Enforced all international policies and procedures to maintain company standard while providing exceptional customer service. • Analyzed financial p
Sandals Resorts
Sandals Resorts
Sandals Resorts
Sep 2007 - Feb 2008
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
F&B Trainee Manager
Sep 2007 - Feb 2008
  • Enrolled in a training program, which involved rotating through all departments; its main objective was to understand the correlation between non-food
Coyaba Beach Resort
Coyaba Beach Resort
Coyaba Beach Resort
Mar 2006 - May 2007
Work Type: Full-Time
Industry:
JOB TITLES, RESPONSIBILITIES & CONTRIBUTIONS
Food & Beverage/Operations Trainee Manager
Mar 2006 - May 2007
  • Facilitated with the smooth operation of all food & beverage outlet both front and back of the house. Coordinated and executed the setup and breakdown
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PROJECT MILESTONES
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ACADEMIC MILESTONES
Lasell College
Lasell College
Lasell College
Jan 2013 - On Going
High School or Equivalent
Degree/Certification: Masters of Science in Management
Major:
Total Aggregate:
Florida International University
Florida International University
Florida International University
Jan 2002 - Dec 2004
Bachelors
Degree/Certification: Bachelor of Science (B.Sc.)
Major:
Total Aggregate:
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CLIENTS & COLLABORATORS
HONOR & RECOGNITION
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ACCOMPLISHMENTS & ACHIEVEMENTS
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MEMBERSHIPS & ORGANIZATIONS
COMMENDATIONS & TESTIMONIALS
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