"I Rock!"
ABOUT ME
• Experience in working for a Process Driven Service Desk work environment • Experienced team member of Incident / Change management team forum • Ability to work effectively in a team environment • Strong customer service approach to dealing with people at all levels internal and external • Provide excellent client service while troubleshooting client issues via phone, remote tools • Being strong team player for handling escalations/prioritization of executive office staff • Handling of several time sensitive tasks/projects and meeting deadlines • Contribute technical solutions to organizational knowledge base
• Experience in working for a Process Driven Service Desk work environment • Experienced team member of Incident / Change management team forum • Ability to work effectively in a team environment • Strong customer service approach to dealing with people at all levels internal and external • Provide excellent client service while troubleshooting client issues via phone, remote tools • Being strong team player for handling escalations/prioritization of executive office staff • Handling of several time sensitive tasks/projects and meeting deadlines • Contribute technical solutions to organizational knowledge base
VIDEO RESUME
