What you'll do

Responsible for helping to maintain our commercial policy administration system – Duck Creek

Provide support for design and implementation of policy administration system enhancements, and lead platform upgrades and other technical initiatives. Drive resolution and creative solutions of reported system problems and program bugs Analyze current system environments and infrastructure to develop implementation plans and verification procedures Assist in the defining of standardized and best practices that appropriately align with business objectives and department workflow Complete system testing to confirm business requirements, reliability and efficiency is met Be a successful liaison between technical and non-technical teams to ensure productive partnerships and productivity Perform complex troubleshooting and communicate potential solutions Prepare and deliver formal presentations on project and status for business and technology leadership. Manage and deliver development projects within the allocated budget Keep on top of Duck Creek Technology Product Roadmap and the industry trends including Digital Transformation, InsureTech, AI/Machine Learning etc

Primary Skills

Strong facilitation experience for conducting requirements gathering and stakeholder agreement meetings Familiar with Joint Application Design (JAD) session, prototyping, Conference Room Pilot (CRP), and similar approaches and principles Familiar with business process design concepts and principles. Excellent communication skills, verbal and written Excellent analytical and problem solving skills Duck Creek Policy or Billing Certification

Who you are

Strong understanding of P&C industry and solutions with 7-10 years’ experience in defining architecture and design on Duck Creek suite – both SaaS and on-premise Must have technical knowledge of overall Duck Creek suite including Policy , Billing ,Insights and distribution management to lead integration Must have detailed understanding on Duck Creek Architecture , Data Model, UI design, processes and events Knowledge of Duck Creek product including architecture, data model, components, modules and extensions. Experience in configuring Duck Creek product for Commercial Auto lines is preferable Experience in integrating Duck Creek product with in-house systems and third-party systems Experience in configuring Duck Creek is SaaS mode is mandatory Experience upgrading Duck Creek preferably 7.x - 8.x Upgrade.

Shift Timings

13:00 PM - 21:30 PM (Monday thru Friday) Individual is expected to join ECC calls when required irrespective of time of day and provide oversight for any activities scheduled for weekend.