Introduction

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary.

We build customer value around the world with a passion for preserving the physical, transforming

the digital, and respecting the environmental. We pioneered the industry for global records and

information management and have established some of the best customer relationships in the

industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll

bring your expertise and creativity to a workplace that thrives on continuous improvement. Here,

you’ll be part of a global workforce that embraces the differences among us. And here, we’ll

encourage you to elevate the power of your work for the benefit of our customers and each other.

There is so much more, but enough about us. We can’t wait to hear about YOU.

ABOUT THE OPPORTUNITY… Your role

As Global Process Owners, your mission is to optimize business processes to enhance efficiency, quality,

and performance. They need a combination of technical, analytical, and interpersonal skills.

Our vision is to create a globally integrated set of processes that empower our organization to

consistently deliver outstanding results, drive sustainable growth, adapt at evolving to meet the dynamic

needs of our business unlocking new opportunities for excellence and enabling exceptional customer

experiences across all markets.

THE SUCCESSFUL CANDIDATE WILL fulfill the below job responsibilities to drive best in class

process mapping, analysis and understanding.

Data Analysis and Manipulation:

● Proficiency in tools like Microsoft Excel (including advanced functions like pivot tables,

VLOOKUP, and macros).

● Strong skills in querying and managing data using SQL.

Data Visualization:

● Creating dashboards and visualizations using tools like Tableau, Power BI, or Looker.

● Using Python (Matplotlib, Seaborn) or R (ggplot2) for customized visualizations.

Programming Languages:

● Python (libraries like Pandas, NumPy) or R for statistical analysis and automation.

Database Management:

● Experience working with relational databases (MySQL, PostgreSQL, SQL Server) and NoSQL

databases (MongoDB).

Statistical Software:

● Familiarity with tools like SAS, SPSS, or Stata for advanced statistical modeling.

● Descriptive Statistics: Understanding measures like mean, median, standard deviation, and

variance.

● Inferential Statistics: Conducting hypothesis testing, confidence intervals, and regression

analysis.

● Probability Theory: Applying probability concepts in predictive modeling and risk assessment.

Attention to Detail: Ensuring accuracy in data analysis and reporting.

Collaboration: Working with cross-functional teams (e.g., IT, marketing, finance) to gather data and share

insights.

Time Management: Prioritizing tasks and meeting deadlines for data projects.

Data Storytelling: Presenting data findings in a clear and compelling way for non-technical stakeholders.

Report Writing: Creating detailed and concise reports summarizing analysis and insights.

Presentation Skills: Effectively communicating results and recommendations through visuals and

narratives.

SKILLS AND EXPERIENCE

● Ability to understand data structures, data tables and find connections between data structures to

build analysis.

● Highly skilled at consolidating and manipulating large amounts of data and providing visualization

to understand trends and patterns.

● Identifies key linkages in data that bring insights into process breaking points or process

opportunities.

● Excellent communication skills, written, verbal and strong presentation skills. Ability to motivate

and lead teams by influence.

● Able to translate customer feedback into meaningful solutions, is a self-motivated multitasker with

high attention to detail.

WHAT’S IN IT FOR YOU?

● Be part of an ever-evolving global organization focused on transformation and innovation

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