Responsibilities

• Assists team to support and maintain software-as-a-service (SaaS) and enterprise wide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities.

• Works with team to perform configuration, setup, and updating of application, including table definitions and access control.

• Support team to enter and ensure validity of data entered into established tables, fields and system databases.

• Contributes to designing extensions and tailored solutions required for aligning packaged applications for business scenarios.

• Supports team to produce reports using query and flexible reporting tools to meet the requirements of business management and staff.

• Set up user accesses and trains users on application.

• Participates to support system upgrades including planning and scheduling, coordination and deploying.

• Provides timely resolution of problems or escalation on behalf of customer.

• Works with team to ensure availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance.

Qualifications

• Preferred Education: Bachelor's Degree required or equivalent experience

• Preferred Work Experience (years): Minimum of 1-2 years of experience

• Key Skills and Competencies:

• Ability to communicate effectively

• Technical knowledge of Power BI and Data Engineering

• Ability to work with others in a collaborative environment and independently

• Trouble shoot capability

• Knowledge of applicable IT systems/applications

• Ability to quickly learn new systems and tools

• Ability to document and maintain up to date systems procedures

• Strong analytical skills

• Ability to perform in a fast-paced, high growth, rapidly changing environment

• Knowledge of process improvements