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Loan Officers
Qualification - Graduate in any discipline/12th Passed
Key Objective -To drive microfinance business sales and achieving business deliverables.
Exp (in yrs) - 0-5 yrs
Responsibilities -
Ensuring onboarding of quality customers to maintain highest portfolio quality
• Identifying Joint liability Groups & disbursing loans which suit the target customers and geographies.
• Conducting CGT (Compulsory Group Training) amongst members.
• Enabling business growth across assigned territories for deeper market penetration and reach.
• To ensure achievement of disbursement targets and achieving desired productivity numbers.
• Conducting regular centre meetings for collections with maximum attendance to maintain constant contact with customers
• Maintaining expected collection efficiency and ensuring minimum delinquency.
• Continuous follow up of overdue customers, if any to ensure their repayment.
• Ensuring that client satisfaction is maximum and there is strong brand identification and recall amongst customers.
• Achieving highest First Time Right (FTR)
• Constantly engaging in learning and development programs to upskill.
• Adherence to product, process and policies of the company.
Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is carrying on business as a non-banking financial company.
Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.