Roles & responsibilities for Teradata requirement:
- Production support analyst will readily take ownership of issues and see them through to resolution
- Prioritize issues based on impact and urgency, transfer or escalate where required
- Work with colleagues/teams to provide resolution in an effective, empathic and timely manner.
- Identify similarities, patterns of repetitive tickets and resolve them by putting a solution/workaround.
- Debug code and support/maintain the software solution
- Invove in the DB migration & Implementations
- Code development activities
- Continuously look for opportunities for improving system performance, robustness and maintainability
- Support production systems, resolve incidents and perform root cause analysis.
- Keep up to date with technology and use this knowledge to improve resolution times.
- Identify, recommend process improvements where relevant.
- Needs to be proactive and need to continuously look to improve the ways of working and the service being provided
- Should work collaboratively, building strong relationships with colleagues within their team
- Seek to pass on knowledge to others and manage time efficiently
- Translate small behavior requirements into tasks & code
- Identify similarities, patterns of repetitive tickets come up with Automations to accomplish repetitive work using SPLUNK, shell scripts, batch process etc.
- Work effectively with my product stakeholders to communicate and translate their needs into improvements in my product.
- Flexibility to work in shifts
Relevant Skills for Teradata:
- Having around 6+ years of excellent insights and an expertise in Teradata database with hands on development and preferably support experience
- Good knowledge on the Teradata architecture, it’s utilities and Performance tuning methods
- Experience in design activities and data analysis
- Having good knowledge on Data warehousing/ETL concepts is a must
- Should be good in analytical skills, trouble shooting and suggesting solutions for complex issues
- Knowledge in Mainframes / CA7 scheduler is an added advantage
- Candidate must possess strong analytical skills for effective problem solving, excellent written and verbal communication skills, good client presence, and work well in a team environment
- Produce and refactor code without assistance, and observe basic hygiene practices.
- Develop high quality code that can lead to rapid delivery. Ruthlessly pursuing continuous integration and delivery.
- Commit code early and often, demonstrating my understanding of version control & branching strategies.
- Support production systems, resolve incidents and perform root cause analysis.