About the jobWe are looking for a proficient Engagement Manager.In this role, you will cultivate and strengthen client relationships while driving new business initiatives. This position is perfect for someone eager to make a significant impact within the organization and the life sciences sector.ResponsibilitiesDevelop and implement comprehensive account strategies to achieve business objectivesConduct regular account reviews to assess performance and identify growth opportunitiesCollaborate with cross-functional teams to align account plans with overall business strategyAnalyze market trends and client needs to develop tailored business strategiesIdentify and pursue new business opportunities within existing accountsMonitor and report on account performance, providing insights and recommendations for improvementBuild and maintain strong, long-lasting client relationshipsServe as the primary point of contact for key accounts, addressing client needs and concerns promptlyEnsure client satisfaction by delivering exceptional service and supportLead and mentor a team of account executives, fostering a collaborative and high-performance cultureProvide guidance and support to team members, helping them achieve their professional goalsDrive team initiatives to enhance client engagement and account growthUtilize industry knowledge to understand client challenges and provide relevant solutionsStay updated on the latest trends and developments in the life sciences sectorLead contract negotiations with clients, ensuring favorable terms and conditionsResolve conflicts and disputes effectively, maintaining positive client relationshipsRequirements15+ years of experience in account managementProven leadership experience in a managerial roleDemonstrated participation in large-scale projectsKnowledge of life sciences industrySkills in account strategy and planningExpertise in client relationship managementProficiency in business strategy developmentCapability to negotiate favorable terms and conditionsFluency in English