Dealing with Conflict in the Workplace: A Manager's Guide
Conflict in the workplace is unavoidable: opposing personalities clash, each individual behaves differently in a situation, which can lead to tension and disagreement. Avoiding disagreements ultimately leads to instability.
Knowing how to effectively deal with these circumstances is critical if you want to keep productivity and morale high in your workplace.
If you are a manager looking for ways to deal with disagreements in the workplace, consider these three factors:
- Actively develop an atmosphere where your employees feel heard, understood and valued.
- Identify what constitutes a disagreement and what constitutes inappropriate workplace behavior, as well as who should be responsible for resolving a particular issue.
- Understand a process for resolving workplace conflict in collaboration with the individuals involved.